Business Lunch: Exceeding Customer Expectations

Event Schedules

Courtyard Marriott Downtown Bellevue

11010 NE 8th Street, Belevue 98004

Jan 22 2015 - Jan 22 2015

12:00 PM - 1:30 PM on

Event Description

Businesses can no longer have the goal of meeting the customer’s expectations - the goal today must be to exceed them. What does that look like from the customer’s perspective? Join us as internationally acclaimed leadership, customer service and motivational expert Brad Worthley shares great stories and entertaining examples of businesses that step out of the box and find ways to “Wow!” the customer. Learn about how customers create their perceptions of you, your employees and your business and walk away with actionable information to help you begin to exceed customer expectations the moment you get back to the office.

Brad Worthley is an accomplished consultant with a wealth of business management experience. He is the author of four books and has worked with thousands of business people in a wide range of industries throughout the world.